Payments and Refund Policy

Last updated: March 05, 2024

Payment Policy

All services provided by Leviate, LLC require a down payment, generally 50% of the total project fee, unless an alternative contract or proposal signed by both parties specifies a different agreed amount. Any components of our services remain the property of Leviate, LLC until the balance of the service agreement (including any revisions or supplemental agreements) is paid in full.

Leviate, LLC collects payments and deposits using third party merchant services, banks and financial service providers. Checks mailed may be processed as an electronic check and are not considered paid until the funds have cleared in full. Other payment processors Leviate, LLC may utilize include but is not limited to PayPal, Zelle, Cash App, Square and Stripe.

Refund Policy

Services and Products

Payments for any services offered by Leviate, LLC are made as agreed to, per the signed service agreement. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, any payments are retained by Leviate, LLC and if applicable, a service charge may be due for work completed beyond the payments made prior.

Please see your project proposal and service agreement for specific details on cancellation fees and minimum commitments.

Chargebacks

If we receive a chargeback or payment dispute from a bank, merchant services or any financial service provider, your service and/or project will be suspended without notice. A $50 chargeback fee plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is commenced. Please read and make sure you fully understand our refund policy prior to making a payment.

Account Termination for Policy Violations

Leviate, LLC reserves the right to disable and/or terminate a user’s account if a user is found in violation of these terms. Accounts terminated due to policy violations will not be refunded.

Contact Us

If you have any questions about our Payment or Refund Policy, You can contact us: